Boston Pizza - Edmonton Canada

Meghan is one of the nicest people ever, I’ve came here a couple times when I was alone and she still treated me the same way when I have guests. Meghan deserves to be recognized because I don’t think I’ve been treated nicer. Thank you Meghan

I ordered the lasagna on pasta Tuesday. When I received it, the container was only 1/3 full. This is terrible. I would never order this again. If I would have only known, I would certainly have ordered something different.

Whoever was working the front hostess stand today, Jan 12 at around 13:15’is, has no clue. When you put someone in a front of house position and she doesn’t know anything about the menu to assist in helping to make an informed decision, that person only reflects the management and their poor leadership.Didn’t try the food because I never made it that far.Service was pathetic which made for poor atmosphere.

Server was excellent, food was great. Originally sat down at Old Spaghetti Factory next door and table was disguising so left and ended up going to BP’s, and I’m glad I did. Pizza was great as always. They also had someone actively working really hard to clean and set the tables unlike the previous restaurant (Old Spaghetti). Will definitely come back to this Boston Pizza.

Decided to eat here yesterday for dinner with my family, we had no problem getting in for a table of 7 which was nice. The service started out great but quickly went from 10 to 0 really quickly. The server got our drinks quite quickly yesterday and was friendly, we ordered, then around 15 minutes later 6 of us got our mains. The kitchen got one of the sides wrong, which wasn’t that much of a big deal as they let us keep the other one and went to go get the proper sides. My food was pretty good. One member of our table ordered the NY Steak Strip and they did not get it till we were all ready to leave and pay for the bill. The server just said “Sorry this took long the kitchen was busy”, they took it off the bill as we did not accept it as everyone was finished their food and wanted to leave. If the kitchen was busy the least the server could’ve done was come to the table and apologize and state that the kitchen was busy, instead they just left us be while questioning if they were ever going to bring it out, let alone no one checked up to see if we needed anything else or if the food was good, every time we needed something we had to flag down other servers as ours just seemed to not be around for most of the time we were there. When we were paying we had asked for some bags to put our left overs in so we didn’t have to carry around a box throughout the whole mall while shopping. They said that they would be right back but then went to another table and never came back. This was a really disappointing service experience, I definitely won’t be coming back again…