Dairy Queen - El Paso

The restaurant was impeccably clean, and the service was outstanding. I ordered the cheesy steak fingers basket and a taco, both of which were delicious. I will definitely be returning!

When I reached the next window, the attendant asked if I had ordered a certain item. I said no—it was two medium blizzards and a chocolate-dipped cone. She seemed a bit lost, so I repeated my order. My wife then expressed concern that I might have received a mini blizzard instead. Sure enough, when I got to the window, I was handed the cone and my medium blizzard, but—surprise!—a mini blizzard as well. I told the guy I ordered a medium, and he just responded that he would have to charge me the difference. I said that was fine; I wasn't rude or condescending. Still, he took it back, clearly annoyed, and charged me an additional $3. He handed me my change, and then slammed the window shut without even a word of apology or a friendly farewell. I get that it might have been a rough day or a busy shift, but when you're the face of a business like this, customer service matters. If you're having a bad day, maybe it’s better to avoid direct interactions rather than bringing a negative attitude to customers. The only reason I didn't say anything was that the ice cream tends to melt in this heat. I’m not sure if I’ll return anytime soon. This was really more about the poor customer service than the ice cream itself, although the Drumstick Blizzard was underwhelming.

I’ve always enjoyed visiting for the Blizzards, but I only recently tried the burgers, and wow, was I impressed! Since then, I've explored other items on the menu as well. The staff is friendly and courteous—great job!

Great ice cream and fast food at good prices. You can see why its a Texas favorite when all the dishes are delicious from the tex mex to the dilly bars you can never go wrong with anything in here!

The strawberry sun was great that they for the first time forgotten it and the atmosphere was good. Parking: More about parking