Subway - El Paso

The staff consists mostly of young children, which results in very slow service. Even when there are no customers, it takes a long time for them to get things done. They even charged my card without my consent, which was quite frustrating. Additionally, the coupons they offer are essentially useless, as they still attempt to charge you full price even after you present them.

Today, my friend and I visited this Subway for a meal. Unfortunately, one of the employees was extremely unhelpful and seemed disinterested in serving us. We definitely will not be coming back!

Subway really needs to get its act together. This is just ridiculous! I've now visited four different locations today in search of Steak footlongs. The first two in the northeast were completely out of steak. So, I drove all the way to the central part of the city. The third location didn't have any staff present; I waited about 10 minutes until someone finally came out to assist me. Now, at my fourth stop, I find it’s closed because the only employees are from Juarez and they close early due to safety concerns there. This is unacceptable. If this doesn't improve, I will be looking for a new place to eat. What a disappointing experience!

I'm not happy to visit this place. I had my daughter at the ICU at UMC and hadn't eaten in two days, so I wanted to grab some sandwiches. I have made sure to check the time, the place closed that was 9:30. I went in there at 8:30 p.m., which was stopped by 2 female employees who informed me that they were closed. I asked them that the sign 9:30 a.m. that they quickly informed that the new hours were 8:30 a.m. I went on to tell them why the door was open, they said because that is where we get out! B/S lazy, unethical, unprofessional and 0 customer service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! If I could, I would give them a -10

How do you mix up the sandwiches when the customer moves with it down the counter. My kid who just had a heart attack and is at childrens hospital ended up with a jalapeño filled sandwich. Do better guys.