The Pizza Joint - El Paso

Was the first on to arrived and order on April 20th, at around 8:05 PM, a couple got there after I did then a family I order a regular pepperoni pizza. The couple got their order first then the family and then people that came after got theirs as well. Wait for the order and asked the cashier if there was a ETA for the pizza they had no idea and had given my order to someone else by accident they told me to wait 5 minutes and after 15 minute I decided to ask for a refund, refund was going to take 24 hrs. The following day I call and the manager said that he was not aware of the situation and to live name and phone number so the owner could process the refund. High disappointed of this place and horrible experience.

I love this place! Customer service is always amazing and the food quality is spot on.

How is it that other Walk-in orders get their food before me, even though I had placed my order before? These patrons placed their orders at the establishment right after me so I can confirm it was Not a pre-order. Staff also needs to work on friendliness.

They took a lot of time to deliver the food, but it was very tasty.I had a vergie pizza which was delicious.The atmosphere was full of pizza flour dust, so we had to sit outside because of the inconvenience caused due to it. Vegetarian options: Vergie pizza

Called in my order and was told ot would be ready in 30 minutes. When I arrive my pizza 45 minutes later my pizza wasn't ready and I had to wait another 10 minutes.