Camino Real El Paso

Staff were very welcoming and immediately helpful from the moment I arrived. Check in was smooth the room was spotless. Rooms were cleaned every day I never had to ask for towels or anything. The gym is better than most hotel gyms. This is a beautifully designed hotel, and like most autograph hotels, did not lack attention to small details. The rooftop bar was lovely and the bartenders were engaging accommodating. Will definitely stay here again anytime I am in El Paso.

Elevators are horrible Doors are super loud Customer service not great neither

The hotel is fine. But for having been through major renovations recently they left a lot to be desired. 1st the walls are paper thin. You can hear conversations in the hallway and in the neighboring rooms very easily. Second and perhaps the most annoying the doors are LOUD. All night long we heard doors opening and closing on our entire floor. Or people pulling doors trying to open their room. For almost $400/night I would think they'd have soft close doors to help. The rooms are also short on outlets. There are a few USB A plugs throughout the room but most chargers use USB C now. We were there for a wedding and the service was lackluster at best. The wedding paid for two bartenders and constantly there was only one available while the other was missing throughout the night. When they charge you per bartender I would expect them to be there whether it's busy or not. The waitresses during the dinner were very rude and very short with the guests. Telling them to get their own napkins and various things like that. The other interesting thing was being told that all plates had been taken and all guests were fed but the table holding the place markers (beef, chicken, etc) still had about 25 left at the end of the night. They refused to serve seconds even though there was obviously left over plates that the wedding paid for. Again the hotel is fine but at this price point I really expected more.

Another great Signature hotel experience by Marriot.

Amazing stay. Very family friendly. The hotel was beautiful and the staff is great. We went during my birthday weekend and they went above and beyond to make it special.