Subway - Elmvale

I ended up waiting a total of nine minutes before I could place my order—just a single sub for dinner. When I ordered the Canadian club, I began to list my desired toppings. He asked me to hold on again as he started preparing my sub. Finally, he asked for my toppings, and I replied with green olives, onions, sub sauce, salt, and pepper. It felt ridiculous having to clarify every single topping individually; I thought he should easily remember two of them considering his line of work. It was like I was on some sort of reality show! Eventually, he asked me to pull up, but he was still working on my sub. Just as I was about to tap my debit card to pay, a customer behind me, clearly frustrated by the wait, had his order reset while I was trying to pay for my sub. My mind was racing because of the poor service, and all I wanted was to leave. When I got home and took my sub out of the bag, I checked the receipt and was shocked to see that I had been charged for a combo, which I hadn’t ordered since I already had soda at home. This meant I had to deal with the employee once more. I didn’t believe I should have been treated this way, especially after being charged for something I didn’t request. Initially, I didn’t plan to write a review, but when I shared my experience with friends, they encouraged me to warn others about the potential wait time. If you’re looking to grab a sub here, be prepared for a long wait—especially if you order two or three subs. You might want to call home and let your spouse know you’ll be delayed. I was hesitant to be so frank about my experience, but since this was my second visit with a similar outcome, I felt compelled to share. It happened about three weeks ago, and my friends finally convinced me to write this for the benefit of others. So, if you don’t mind waiting at least 10 to 15 minutes for your sub, you might be okay. However, if you’re ordering more than one, expect to wait 20 minutes or longer. I hope this helps future customers, and I was not surprised at all when I checked their reviews and saw that many others had similar issues, except I was overcharged for my single sub.

They only put four pieces of green pepper on the 12-inch pizza, which feels really stingy for a $20 dish.

Fast and nice service, the store was very clean, the store had some online order but the they organize pretty well and do both orders at the same time. In and out in less than 8 min I got 3 sandwiches. The service was SUPER FRIENDLY!!

The most efficient Subway around these gentlemen work very hard efficiently and are thorough with your order its always a great experience.. thank you

As soon as I walked In the guy disappeared in the back for 30mins and never came so I just left. Worst service ever and never will be back and NEVER will I recommend this subway to anybody. They should FIRE this man and close this store for good. Also there were flies fly and eating the food behind the counter and the food had mold on it. People need to show more respect to costumers.