Fred And Doug's - Epping Forest

Once a month we visit Epping only to go to Fred Doug’s We are both 80 years old but make sure we visit Fred Doug’s for lunch the food and the service are first class and not expensive

What can I say! What a little gem I have found in Epping High Road! Lovely welcoming staff, great service and above all fantastic food! I had the Dougs Dish (full English) I couldn’t fault it great fresh ingredients cooked to perfection. I would definitely recommend you pay them a visit (opposite the old Barclays Bank)

Myself and daughter had breakfast this morning we have been there more than a few times. Today wasn't good fatty bacon underdone eggs even though we had asked for med to hard. Toast cold . We were really looking forward to our breakfast but came out thinking what a water of money . It could be its bank holiday but standards have dropped.

I usually only ever give good reviews, but a complete lack of customer relations have put me off this place. FB messaged them twice in the past to ask about serving times for breakfast etc., never received any reply given there is actually no other way to contact them because their website had some sort of security risk and the phone number is not in service. (As it happened we went a bit further out to the wonderful Ashlyn's where they did an amazing breakfast). Messaged recently to find out if my partner had left something in the shop and to find out if I could just dash in and pick it up when next I came to Epping but no reply at all It was only a small thing but it was ignorant not to reply (no matter how busy, and they were not busy at the time). What if it had been something more important? Simple courtesies go a long way. Have only had coffee and cake there both ok, but forgettable. Cakes were really all sugar no flavour.

Great coffee and friendly arrival however they had ran out of Smoked salmon and we were left waiting with 2 hungry children for 45 mins before anyone even approached us. Then we were told they had to go out to get some salmon. Our food still took another 20/30 mins to arrive. In the meantime my husband had to move the car and actually missed his food arriving at the table. No apology, nothing offered to apologise. Really disappointed family day out lunch. Shame as it’s not the cheapest or the nicest brunch we have had.