Red Robin Gourmet Burgers And Brews

We've been repeat offenders to this establishment for a decade or so. The foods usually consistent but, sometimes you have to ask for fresh fries because about 40% of the time the fires seem to be reheated or refried. I've been a fan of the chicken salad, as the chicken breast is outstanding, as is the greens. Wifey likes the whiskey river burger and the drinks, staff and facility are very nice

Excellent food and service. Great gluten-free options.

Restaurant was not that busy. Food arrived fast but service was not the best! No refills on unlimited fries or even water! Had to constantly ask for more water!

I never leave a one star, even if I feel like maybe a place deserves it but this DEFINITELY needs to be known... I've been here a few times and I always have enjoyed it, however, last night (Feb 29), we (my disabled son, partner and myself) were sitting in the bar area being served by the bartender/waitress.. My son's impulsive and tried ordering for himself (like he does but needs help with), in my attempt to assist him, the waitress cut me off, ignored me completely and placed an inappropriate order that I tried to avoid.. Then, was very rude to me the entire time (placing my food/drink clear across the table from me, giving everyone else their food way ahead of mine, etc).... I asked for my burger well done, it wasn't, so I asked for it to be fixed, it wasn't... I left so upset, confused and honestly just plain sad! Thankfully, she didn't charge for it so that was cool I guess. . . But the service, food and attitude were down right inappropriate, rude and unprofessional.... I don't think I'll ever go back.

Our server was great! The kitchen let her down though, a few items came out wrong; overcooked and undercooked, but overall the experience was good.