Papa John's Pizza - Farmington

We had two orders in a row delivered to the wrong house and then had to wait an extra hour each to have our orders remade and redelivered. We will not be coming back.

Always enjoyed it when I get pizza a papa John's I've always been give great service and food from any one of the store I have visited.

I ordered pizza for a party. I arranged it hours ahead and paid for it. We arrived and they said it would be 2 1/2 hours. House full of guests no food!!!!!! No communication that they couldn't fulfill my order.

Update: Moving from 1 to 3 stars. Turns out Gavin misrepresented himself as the store manager. Alex Monk, the actual General Manager reached out and was extremely professional and understanding. It doesn?t take away being made to feel like a criminalbut it was good to know that this location has a good GM and just needs to work through some professionalism issues with lowerlevel leadership. This location never hits its delivery windows which triggers an automated postcard coupon for a free mediumpizza. This has happened to us several times over the past year. No problem, labor shortages affect these things and we happento like Papa John's. When I called in with a legitimate complaint (I was delivered a medium pizza instead of a large) theperson helping me (Gavin Beebe, claimed to be the store manager) accused me of trying to defraud Papa John's, invited me tonever order from his store again, and hung up on me. When I called back to try to get additional information he was veryrude--using a childish tone of voice, pretending to not remember hanging up on me a few seconds earlier, etc. His rationalethat I have been abusing them? I have received a few free pizzas thanks to these automated coupons that go out. So I suppose,two warnings: 1. Their delivery windows are inaccurate (today took ~61 minutes against a promised time of arrival of 39-49minutes). I will likely get a free pizza in the mail 2. Their manager is lacking basic customer service training. It's CS101to use non-accusatory language, etc.

Tried her new papidilla and made my own with three cheeses, Canadian bacon and pineapple. It came with the traditional Papa John's garlic diving sauce and banana pepper. Much delicious and will gladly try again, plus it's just $6.50.