The Loop - Fleming Island

Can't beat the burgers or pizza at any of these locations, but don't go into the San Jose store after 8:15 expecting to enjoy eating in. The Manager is loud and makes no secret that she wants to go home. Uncomfortable setting with sweeping, mopping,yelling and chair stacking contests.

This is my first time coming here and their burger and fries are tasty and the employees are friendly and nice and the restaurant has a nice atmosphere. You go to the counter to order and they give you a table tracker that vibrates when the foodis ready and you pick it up at the counter.

Food was good but not great For the $1.99 onion ring up charge, I should have gotten a few more onion rings. Also if you are going to put a tomato ???? slice on the sandwich make Shure that it is bigger than a half dollar coin. I will be back but hopeit will be great next time.

Visited the place today. I love their burgers and steak fries BUT I always struggle with the amount of blue cheese crumbles I get when I ask for it. I?m paying for the cheese anyway. I tipped like I normally do because their credit card machine asks youto . But today I requested extra crumbles hoping I?ll get double the amount for the $1.20 price I paid? this picture is what Igot. Before I walked away I asked if they actually gave me the extra and the older man said ?Yes, I made sure the cook gave youextra?. I said ?Ok, but it appears to be as much as I normally get and could I please have more?. He was obviously frustratedwith me and walked to the kitchen and said something to the cook who looked up at me and he walked back with an ounce ofcrumbles. I thanked him and ate my meal but was upset. When I finished I approached the registers with nobody around and askedthis older gentleman if I was in fact charged for the extra cheese, he said ?yes?. I told him that since I paid for it, Iexpected to have enough on my burger to satisfy me and that I was sorry it upset him for requesting more. Then I added that Ihad left a tip as I typically do and I clean off my table. Then I said that if I return in the future I will bring my own bluecheese crumbles and I refuse to ever tip again since I do all my own work. I literally paid $13 Just for this burger and tip (nodrink). He did say that the tip is for the employees to clear off the table and that he was not upset (despite his gestures andcomments made to the cook). It upsets me when people who work for an establishment don?t seek customer satisfaction anymore. Itused to be the goal. Just smile and give your customers what they are asking and do this with appreciation because THEY arepaying your salary. I won?t give up on the place over this experience but I?ll be the one saving $1.20 plus tip putting my owncheese on my burger and clearing off my own table.

I enjoy dining in the Loop area, but this restaurant is not up to par. The burger was average, the onion rings were soggy, the fries seemed old, and the chicken fingers were mediocre. The table was dirty and there was no one else in the restaurant. The menu advertised a 50/50 option of tweeper rings and fries, but when I asked for it, the waitress simply said they couldn't do it without any explanation. I believe I will stick to dining on Wells Road or Avondale in the future. The staff at this restaurant definitely needs improvement.