Krystal - Foley

Foley AL,2/19/24,1909hrs. Drive thru customer. only customer at the time. Drive thru menu in disrepair speaker barely working, outside of building dirty and trash present. Had to wait 20 mins for order and was only customer .Had to walk inside and nudge the 3 employees and a manager present to finish my order. Does corporate ever inspect the franchisee? Do better!

There were only two people working. Service was slow. The building was unclean. The food was a very poor substitute for White Castle.

Shanaye took my order took my card, and sent me off in less than 5.The way she made them Krystal with cheese was perfect, no overpowering/imbalanced ingredients, all perfectly made.

I visit the Krystal in Foley as often as I can. I LOVE the Low Carb Bowl!! I also wanted to try the Spicy Chik Biscuit, but i believe the little lady misunderstood me and thought i asked for a Spicky Krystal Chik. No big deal, rack the mayonnaise and pickles off, add some ketchup and good to go.The pricing of Krystals is REALLY fair. The staff at the Foley location are always so polite and helpful. However, everytime I visit lately my Low Carb Bowls have only been filled half way with eggs. That is a bit disheartening because the value of the meal is diminished severely. I hope someone will see this and fix that issue because I honestly believe patrons will appreciate the return to normal portions.

Love this places food so much but the speaker don’t work very well at all and it’s been like this for at least what two months now, but my food was hot and good but I would’ve liked butter with my grits I ideally don’t have to ask because they just put it in there .