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Contribuisci feedbackFreshly made food and quick service My original review.. My new review. I went there tonight 4/19/22.. I decided to splurge a little since their food is a bit pricey, but you know what they say you get what you pay for . Well first off my tenders were hard, and cold. They also counted that small, about a quarter size piece as a tender. Next the fries were very soggy, and cold as well. I mean even the bread was cold and limp. Even their cups say fresh, made to order , so you can imagine how disappointed I am. ?
The employees were great and the food was very tasty. I docked one star because the only two trash cans were beyond full the entire time we were eating, making it difficult for customers to not make a mess throwing away their trash. The manager guy was walking around on his cell phone in the parking lot for quite a while, way longer than it would have taken to dump some trash. Other than that, it was a good visit.
Be prepared to wait 20 minutes for a chicken sandwich and fries? Food is ok but the wait is atrocious. Very disappointed in the cleanliness inside. Food everywhere, tables not clean, trash cans filthy and overflowing, drink station looks like it just dumps on the counter.
As many other reviews state, if you order on their app for curbside don't waste your time waiting outside, go in and get your food before it gets cold. And check that they give you everything before you drive off. I haven't had a correct order here the last 6 times I've ordered it. They have the best fried chicken in the city, which is the only reason I keep coming back. But don't expect accuracy or speed. If they don't have an item or don't feel like making it, they just won't give it to you in hopes you don't notice or complain. I had a milkshake left off a delivery order and the manager e mailed me to tell me it was her fault because she ran out of milk shake mix, and said I could come in and get one whenever I wanted. So in other words, inconvenience myself for their mistake. Tonight I ordered gravy and checked my order and there was none I go in and they tell me they don't have any and that's why they didn't give me any and ask if I want to wait five minutes for them to make it. Then literally fifteen minutes go by while my food gets cold because they couldn't be bothered to make some when I ordered in the first place. No apologies or any kind of offer to make up for it. It's no exaggeration to say stuff like this has happened 90% of the time I've ordered here over the last few years. TLDR good chicken which is their only saving grace because service is awful. Check your food before you leave for accuracy. Don't expect them to make up for any mistakes.
Will have to say was a little hesitant on ordering the grab to go chicken box. They actually give u true sides to feed a family. Everything was fresh, hot, and tastes great. Mac and cheese about as close to homemade as u can get. Rich and creamy. Only knock, but not worth dropping a star was a gallon of tea seemed a bit on the pricey side.