Biggby Coffee - Franklin

I have to be honest by saying when you ask for cream and then extra cream and all the baristas look at you funny and say what do you mean by cream? This should tell you this is not a coffee shop to frequent. They literally messed up my order three times this morning I waited over 20 minutes and I finally asked for a refund when they could not figure out an iced coffee with extra cream. Not to mention I had ordered coffee grounds to leave with and they gave me beans and didn't even apologize when they had to fix the order and gave me nothing but additional attitude.So I went to the dunkin' donuts down the street for my iced coffee and was in and out in 2 minutes and they got it right on the first try.

Wonderful local coffee shop and great service. Very convenient location next to Target. Highly recommend

Biggby is our favorite spot! everyone is so nice and the food and drinks are so good

Good customer service, allots of menu items to choose from, and a good rewards program to earn a free drink.

Very good coffee… friendly staff ..made my drink fast. I will be back