Moe's Southwest Grill - Franklin

It’s an above average moes on freshness and customer service. One of the better moes I’ve been to. However the steak I had last time wasn’t very good, definitely recommend the chicken.

We used to love this place! Now they’ve gotten rid of olives, cucumbers, and mushrooms! Bring them back, please! We used to eat here every Sunday, but without some of our favorite ingredients, we may need to eat elsewhere.

I've been here multiple times. The food is good and the staff is friendly. They also just freshened up inside with new tables and chairs.

Bring my kid for Moe's Monday. It's become our weekly outing. Staff is friendly; food consistent

Went to pickup food for the wife and kid and when I got back her nachos were not as ordered. She had nearly the opposite of what she asked for in fact. So I drove 10 mins there and 10 mins back to correct the matter and the guy at the counter asked my name and looked at the receipt and repeated the incorrect order. I said that wasn't what we ordered, I saw her app when she made the online order. He seemed frustrated and just slapped the rest of the nachos together rather angerly and handed it to me. I checked the receipt in the car and it DID in fact have it listed as we had said, he just wasn't reading all of it and getting frustrated at us over that.At first I thought there was just some system issue and caused a miscommunication but he just had a bad attitude, was letting that impact his work and then getting mad at other people about it. I have no desire to return when service is like that. Mistakes happen but don't fight me about them.