El Catrachito De Frederick

By far the WORST service I have received. The waiter took our food order and when we were going to start with our drinks she stated she was taking our food first then drink. She failed to bring in the orders correct 2x , rolled her eyes when she herself failed to acknowledge she forgot to included what she was writing down. When we got the bill for our table of 4 , surprisingly a 18% was automatically included in the bill. By far this was disappointing and every bitter taste service rendered at this location

It was terrible I’ve been here 2 times and everytime I come it’s something … i try to come and support this restaurant but everytime the service is TERRIBLE!! Blanca the server is a terrible server and I will not be returning. The food was dirty and nasty.

I was the only person in the restaurant upon arriving, inside was a hodge podge of this and that. Plastic food pictures covering the walls. Dark and a sound system set up in the middle of the floor. Music was so loud, more a club vibe than a sit down restaurant. When asking about the food items the waitress was not able to describe them. When I was presented the bill I was charged $8 for a soda. The first soda was in a cup of ice and when I asked for a refill the waitress brought a can of soda to the table. I assume I paid $4 per CAN of soda. I will not be returning.

This is a review of the restaurant not the food. Because everybody has different taste and food. (Food was still good tho. They also have plenty of sweet treats that always see on social media.)The waitress was very attentive and courteous. Spoke in English and Spanish. The atmosphere has cleaned up since I last came by. But it is definitely an improvement. I received my drinks and food in a appropriate time and was visited by the waitress just the right amount of time. Since my last visit they fixed the mandatory tipping service.The manager came by the table and wanted to get our opinions on how everything was and we had a long and lengthy discussion. Apparently this restaurant is brand new and recently just opened up so anyone who has worked in the industry knows new restaurants always have rough starts and thankfully this one is willing to learn.Apparently they have dance gatherings on the weekends. So that is definitely something to look forward to and they have their own security to turn away the bad apples.Update: Went back a second time and tip was automatically added. It's not the restaurant who set it up automatically. It's the waitress who's choosing for you.

I have been calling to make my order but nobody answer the phone ??