Starbucks - Gambrills

Just had an incredibly horrible experience at this Starbucks. I went inside and ordered one medicine ball and one pastry. There were about 7 people behind me standing in line. I noticed that literally every person who had ordered their food and drinks after me were receiving their orders except for me. I asked nicely as I had some place to be if they had my order. They said yes. Another 3 people that walked in after me received their orders and I asked again. A lady with glasses on yelled at me for inquiring.

Very friendly service. Customized everything exactly as wanted.A little small inside but nice outside space.

I normally come to this location and have zero problems, but today 11/9 I was at the drive thru at around 6:53, I place my order and I notice on the screen I'm charged an additional .80 cents, I ask the young lady at the window about this she fast talks me saying she did not know how to put in a peppermint mocha so she put everything in separately and it charged me .80cents. No offer to take it off just looking at me blankly. I did not get her name but she was a young Indian woman. I guess we just charge whatever we want at this location.

The drive thru line here can be insane and go out into the main street. Employees are friendly, the location isn't the best but if you're in a rush and see the line is long, just go to another starbucks location.

I come to this Starbucks all the time. They’re pretty consistent, they’re always pretty nice and I’ve never had any issues. Today though I was in a rush, and I messed up my order so bad when I ordered ahead online. When I got there I was so embarrassed to explain to the barista what I actually wanted in my drink, contrary to what it said on the mobile order. When I tell you as soon as I got in there Rachel was behind that counter holding it DOWN. She was working as a barista pretty much by herself, drink after drink. And she did it with precision. I’m only 16 but I’m pretty obsessed with Starbucks and I’ve never seen a barista be able to multi task so well, and the scariest part is she made it look so easy. She fixed up me and my moms drink despite it being my fault and she had the sweetest smile the whole time. Someone please give that person a raise. She was really in there doing her big one. It’s so hard to be under such high demand and still manage to keep such a pleasant attitude.