Carluccio's Metro Centre - Gateshead

Lovley waitress serving us.... felt sorry to complain! Asides from hour wait between courses others kids in restaurant). Both mains came out, pasta and risotto. Both over cooked- pasta tasted ok but the waitress could see that fungi chicken Risotto was just like mush and very kindly offered to replace it.... accepted, and it came back tasting ok but littered with chicken sinew/fat (as per picture above).... If not sinical I wonder how a chef working in such a nice place could make such a mistake? Mmmm

Can't believe some people have given star. We had lovely meal today with great service. Will definitely be coming again

Stopped for a quick coffee and cake. I had the rich coffee bean, my wife had the smooth coffee, both in lattes. Absolutely delicious. Plus I had the panna cotta, which was divine. Can't wait to try a proper meal here!

Lovley waitress serving us.... felt sorry to complain! Asides from hour wait between courses others kids in restaurant). Both mains came out, pasta and risotto. Both over cooked- pasta tasted ok but the waitress could see that fungi chicken Risotto was just like mush and very kindly offered to replace it.... accepted, and it came back tasting ok but littered with chicken sinew/fat (as per picture above).... If not sinical I wonder how a chef working in such a nice place could make such a mistake? Mmmm

Expensive, lovely looking food. Unfortunately it's a big let down. Don't bother here.