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Contribuisci feedbackTERRIBLE SERVICE DO NOT RECOMMEND. VERY DIRTY RUDE STAFF. FOOD WAS DISGUSTING
The waitresses want you to tip them what the entrance is worth, the attitude of some waitresses doesn't work
DIRTY DIRTY DIRTY!!!! Where do I start the restaurant need to close for remodeling everything was outdated the furniture was very old the floors was slippery and greasy I almost fell. When it came down to the food although they had many different food options to choose from the food was warm and the serving stations was very unsanitary and dirty. We only had fruit and drinks after observing the restaurant once we arrived. Then when we left the waiter was very rude because we choose not to leave her a tip the only tip I can leave is close the restaurant do a deep cleaning and renovate the place. NEVER RETURNING I SHOULD HAVE KNOW SOMETHING WASN'T RIGHT WHEN THEY CHARGE $14.98 FOR ALL YOU CAN EAT SEAFOOD AND HIBACHI FOOD!!!!!
First, I would like to say, this was my first experience with this specific location. My family had a baby shower planned Saturday, July 20th that sat under 20 adults. Which originally we were told we would have a room available for this event, we were sat in the main dining area with other individuals that were not part of our family or party. Secondly, We were on the schedule to be present at 3 p.m. I was personally there at 2 p.m. to ensure there was a smooth operation and for decorating. I paid for myself, my son, and his wife. Every guest was to pay for themselves individually. Because the servers were having problems with comprehension, myself, my son, and his wife were accused of not paying for our food. (I have a receipt on the credit card) and insisted that we pay again. When I refused, and tried to make them understand they were mistaken they started filling our cups with drinks we did not order which was deliberate. Example... I had a diet drink, they put in regular. My sister had a sprite, they filled her cup with coke. Thirdly and finally, We were there after 5pm. We all paid for our buffet seats but we were told we needed to leave because it was past 3 hours. We had yet to open the baby gifts or the cupcakes. We insisted on staying and we did not leave until an hour later until we completed the baby shower events for the evening. The service was terrible yet gratuity was added to my bill automatically and I don't think that is fair. I will be putting a complaint in with the credit card company after I am finished writing this review. It was apparently dinner rush time which is the real reason why we were rushed to leave and it was fairly obvious that we were not the right culture race as the individuals who being seated from the waiting line. We are a mixed race family and with that said, we have never felt so unwanted and we were treated poorly. We will not be returning in the future.
I just come for the crawfish and hibachi plates. But a solid buffet all around.
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