Pearl Restaurant Bar - GREENPORT

Delicious food! Great atmosphere! Really great Korean food and very friendly staff. A great mix of Korean, seafood, tapas, and some American favorites. Would come again!

Absentee owner with only one employee doing hostess, waitress, bartending and the food runner. So many people walked out waiting to be acknowledged.

When you first walk in, this restaurant has all the makings of a fine establishment. Decor is inviting, lighting is great, and the open kitchen entices you for things to come. Unfortunately, this is where all good things come to an end. Upon entering, half of the bar was taken up with service trays and linen and utensils for the staff to roll napkins. This was at peak dinner time. The hostess was inexperienced but welcoming, the bartender/food runner/server was clearly tasked with too many things to do at once. After not being acknowledged at bar seats for 15 min, we placed a drink order. It took an extra 15 min for those wines to be poured. The menu read very well well balanced, interesting, and attractive. We placed a hearty order of many dishes to try. Unfortunately, it seemed the kitchen was lacking communication amongst themselves and between the server. The chef was not taking command of the kitchen (and this you could tell bc it was wide open and you could hear everything). There was a lot of frustration and confusion. This is not something you want to be privy to as a customer. After 30 min of waiting for starters, and realizing the tables before us still weren’t served either, we asked to pay for our wine and cancel our food order. This led to a very loud and obvious temper tantrum from the kitchen.Basically, I am surprised at all the good reviews based on how messy this restaurant functions. I don’t think this was just an off night. Enter at your own discretion!

Service can be a little slow but the menu is outstanding.

What a disaster. The hostess was also the bartender, waitress and the runner of the food. The owner was completely clueless and chose to keep a blind eye to everything going on. She was rude, yelled at us for bringing issues to her attention and refused to accept responsibility stating that she can't keep staff, no one in the kitchen speaks English, etc. So many people walked out. Do NOT bother going...too many other amazing places to eat in Greenport.