The Juicy Crab Winterville - Greenville

I dined here for the first time on my birthday, September 15, 2023, and I had a fantastic experience! A special thanks to our waitress Shannon and bartender Jessica; they were incredible!

This was my first visit to the restaurant, and we ordered the fried fish and shrimp basket. I received two thin slices of fish and four medium shrimp, accompanied by a generous serving of Cajun fries. Unfortunately, the food was lacking in flavor; it was hot but nothing remarkable, and the portion size felt a bit small. On a positive note, the restaurant was clean and the service was good.

Instead of having everything nicely plated, we were given bags that contained our food placed on the plate. To make matters worse, we didn’t receive any utensils. When we inquired about them, they thought they had included them in our bucket for shells, but they hadn’t. They finally brought us two packets of utensils, which contained one plastic bib (a nice touch), two wet wipes, and a single flimsy plastic fork. I honestly don’t know how you're supposed to eat crab legs with such a tiny, delicate fork and nothing to crack the shells with. Let me tell you, the only thing you can do is hope you don’t break your teeth! All of this came at a ridiculous price, and I have no intention of returning.

Our waitress was sitting at the bar table on her phone throughout our entire visit. We had to get her attention every time we needed something. The few times that she peeled her face away from her phone she was rude you could tell that she just did not want to be working. The sad part is it was 3:30 in the afternoon and we were the only customers in the restaurant. The restaurant was out of absolutely every alcohol except for tequila 1800. They were out of all draft beers, and only had Bud Light in the bottles for an option. So the waitress let us walk over to the Circle K across the street and bring our own alcohol in.(which I’m pretty sure that’s frowned upon by the health department and the ATF) If it wasn’t for the food we would never go back. I have made a formal complaint to the district manager but I guess he’s too busy to return my email. The final straw was when automatic gratuity was charged to our bills. There was 4 of us sitting there, and the waitress felt the need to give us for separate receipts. We’ve never said that we wanted a separate ticket for each person at the table. She did that on her own.

Seafood was great! Everyone enjoyed everything they ordered. Food was hot and cooked perfectly. Prices were very reasonable for the amount and quality of food.Server was very nice but not very attentive and it was not busy when we were there. But let me tell you the girls there can SING! They sang for my grandmothers birthday.I wish it was more kid friendly. Very limited kids menu and they have the perfect venue for crayons or markers for the kids to draw on the table but they were not available.Definitely will return but probably without the kiddos next time.