Firehouse Subs Channell - Hammond

I don’t think I've ever experienced such poor service at a restaurant before. I visited this location and found it completely empty, yet I was informed that I could place my order, but it would take 25 minutes before they could even begin preparing it. What? With five employees on duty, it’s hard to believe they can’t handle customer orders in a timely manner. This is truly unbelievable. As a business owner, I would want to know if my staff is discouraging customers from returning. I certainly won’t be coming back.

The subs are large, but expect to wait about 30 minutes to receive your order, even during off-peak times.

I don't share any experience I give them. Percentage much more satisfied.

Sandwich?s are decent like any other complaint here the service is so slow and literally wait 10-15 min until they take your order and they always forget the pickle of one of the worst firehouses I was too

I went in because I had a T-mobile promotion for a bogo. There was even a sign welcoming T-mobile customers. The promotion was easy to apply. That was a wonderful rarity. T-mobile has a lot of sandwich promotions and often the employees can't figure them out. The ordering line went quickly, but it took me 25 minutes to get my order. There were several people waiting for their orders. The place nearly cleared out by the time my order arrived a little past 1 PM. The place was generally clean and there was a lady actively cleaning. The sandwiches were good, but nothing outstanding.