Panera Bread - Hampden Twp

I frequent Panera Bread locations all over the country, and often they are lacking. Not at this lication. I felt welcome from the moment that I stepped in. From cleanliness to employee courtesy to the food quality, all was top notch! I also had a brief chat with one of the managers, Steph. She was a good reflection of all of the above. This is my favorite Panera Bread location. Hope they keep it up.

The old location on the pike was definitely better. I ordered food in advance for delivery to be here at 12:30 and it didn’t get here until 1:10 because they messed the order up. My sandwich was cold, soggy.

It's all self serve, and they really have no personality. The food is very inconsistent. Average at best. And it takes forever. Update: the drive thru is worse than eating inside. (Shocker) Save your money, go someplace else. Not worth your time or money

The drive thru at the new location is painful. Seems they have some technical things to work through. Still waiting for our food as we speak thirty minutes later. Edit 7/13/24 the location has greatly improved the time spent in the drive thru

My only real complaint is that I have to order my food, wait for it until my pager goes off, then get my own food. I like to be waited on. More relaxing.