Wing Zone - Hampton

I ordered from here several times before, including pickup and delivery without problems, but after today I will never order from here again. But this evening was quite different. I placed my order and selected delivery. The confirmation of my order was sent to me by e-mail that it would be delivered shortly. Quickly after two hours, no food, no updates about my order, and of course no answer when I call the store. I heard almost fifteen minutes of the message. So I'm going to the store to find that my order sits on the counter for which knows how long. Once I ask about the lack of updates with the order that I say they do not deliver, but use GrubHub and that there are no drivers. Then why offer the delivery as an option? Then, if I ask for a refund, I say that they can't find the order in the system... the SAME order that sits on the counter. Then I am informed that the owner must go to the system to cancel the order so that my money can be refunded. That was unbelievably too much!

Only a woman worked. She trusted us in time. Food was great and service was good.

After receiving my delivery, I tried to call this place several times before 9:00. (It's a weekday) I ordered from this place via the Uber Eats app, the order was made at 7:14. 4/6/22. I ordered 20 pieces of chicken wing, 10 Tame and 10 Honey Q. I received only 8 of each. (16) All 16 were immersed in the sauce, making the wing skin slim and very sloppy. $24.90 I also ordered Reg. Fries $2,80 and Funnel Fries $5,50. The Reg. Fries were not completely boiled/gritty and the Funnel Fries were dark and hard. SM Very disappointed almost $35. For what? Not me and never again

Absolutely worst service I've ever received. Order to the app for delivery at 19:45 and immediately received an email receiving and preparing the order. At 8:55 I had no further updates, so I called the restaurant and was informed that my door was not picking up my order. I called back in 10 minutes to check and see if it had been picked up and was said no. I asked the employees how should I know when it would pick up Yoo because I don't put the order on the door, but on the wing zone app. That's when he told me they didn't deliver and I said well, I ordered in the app and chose the delivery and everything went, though well. He told me he had to get a manager. I waited for 10 minutes, then finally up and called back to whom he told me he would get the manager. He then came back and said the manager was too busy and would try to get back to me later, but I said I couldn't wait until later, because I had waited for food for two hours, that I obviously didn't want to receive but paid for it. The employee she laughed through the phone. I assume that the employee thought he took me in the hand, but not and heard him say to someone? He said he wanted you to stop what you were? Then he told me the manager would try to come back to me later. I told him I just wanted a refund and he said he refunded me, but I have to wait and see if that's true. I wouldn't recommend doing business in this restaurant.

Ordered Honey Q crunch wings but got plain. Called the store multiple times and got no answer. The wedges and toast were good. I also ordered brisk fruit punch, but got dole lemon. I will be calling tomorrow since I didn't get an answer tonight.