Dunkin' - Harrisburg

Went there today. Some girl was making breakfast sandwiches with her hair all out and she kept touching it and going back to making the sandwiches. She looked coked out too. She was giving Rue from Euphoria vibes. Made me not wanna eat my baconeggandcheese.

Store seems like a hot mess. Sat a speaker several mins no one said anything. Went inside, 4 or 5 people behind counter 1 said not open for orders not even to go. Then why is door unlocked?

This place is a total joke!! This morning was the second time I was told that they were not making breakfast sandwiches (it was 8:30). It will be the last time that I go there. They need an overhaul of employees, because they do not want to do their job! Makes Dunkin Donut look really bad!!

I contacted customer service a few months ago when I noticed that their frozen coffee machine is always broken yet on certain days when a young guy is working, you can conveniently get one. Only on Saturdays around 1pm when a specific girl is working cannot you not get one. Customer service said the franchise owner would be in contact. It took about a month to get a call from him which was pointless. He said they were changing management staff and the machine was not out of service. No offer of coupons or anything, but plenty of excuses. Today, after 3 months I stopped in. Again, was told by the same woman that it was broken and met with an attitude when I asked. There was not a single customer in line or at the store. Now I know why. Corporate needs to come in and do an overhaul bc it 's losing the company a ton of money, especially after looking at these reviews. I normally only frequent the one on the Carlisle Pike but when I drop my teens off at their dad 's, it 's on the way and I don 't have to hassle with the pike. Never again. I will say that they need to give the young man who works there a raise bc he is polite and will go out of his way for customers. Place needs wiped out and a whole new group of employees who want to do their jobs.

I'd give them 5 stars if they didn't run out of donuts so early.