Fresa Bistro - Harrisburg

Holy moly. They are so slow and disorganized. And it smells very strongly of fried food because all of the cooking and food prep including frying goes on where orders are placed. It takes forever for them to even start your order. Been here 20 minutes and they're just starting to make it. And, no, it's not busy. Really, it's not. I'd have sympathy if they were busy. They also just asked what I ordered. Now, the guy who came in after me is getting his food before me. And, guy working just tried to take the fried portion of the food out of the fryer basket with a plastic gloved hand. 25 minutes after my order was placed it was wrapped up.

We chose Fresa as we walked through Harrisburg for the first time as visitors because we were looking for something fresh and a, hopefully, healthier option. My wife chose a salad and I went in on a sub. The sub, was passable--though there was a lot of bread in proportion to the very light serving of meat and vegetables. My wife's salad, on the other hand, was a completely different story. It would be fantastic if you didn't serve salads with just wilted lettuce and soggy cucumbers. It would be even better if, when your employees took that salad back into the shop to replace the lettuce, they actually came back out with fresh lettuce and cucumbers--not just more wilted brown lettuce and soggy cucumbers. Even if new to her plate, still wilted and soggy. Instead of just issuing a refund (only $8.99, not including tax) for a salad--because you messed up twice--we were told to wait one minute and the server/cook disappeared. After some time, we went inside. We were told to wait again. That cook, just a guy struggling behind the counter, was afraid of making a scene. He really didn't want to tell us that the owner, who wasn't even in that location, decided over the phone NO REFUNDS EVER. And, if we wanted to contest it, we had to walk down to another one of his restaurants to talk to him directly. No, Sir. NEVER AGAIN. Awful service. Awful--inedible food that was returned to the counter. And, denied a refund despite not being touched. You, sir, have a lot to learn about running a business. I know it probably doesn't matter to you because we are not locals. But, I will be sure to post my review to every social media, yelp, and whatever review system is available so that everyone that visits Harrisburg knows how awful you are and will avoid you. Good day, sir.

DISGUSTING. I ordered a chicken salad- the workers were not wearing masks. One of the guys had literally 1 glove on while handling food. I didn't realize until after I paid and midway food preparation unfortunately. After I got my food the lettuce was gross and the cucumbers were definitely rotten and old. The chicken was awful, no flavor and probably past. I threw rhe entire container away after opening it. I cannot believe I gave these people $10 for a disgusting salad and horrible service. I'm appalled they're still in business. If I could give them 0 stars I would.

Under new management, totally different service.. dirty where food kept and owner is rude, ordered a sandwich and idk what the heck I received. Will NEVER go back!!

I just had the pleasure of eating at Fresa Bistro. I had the chicken cheese steak and onion rings. Everything was cooked quickly and was absolutely amazing. The employees all greeted me with a smile, and they were a little busy so the owner was helping cook and it was great watching them work so well together and joke around. This is definitely somewhere that i will be coming back to for lunch again.