Dunkin' - Harwich Port

I requested a bagel with jelly, but was served a bagel with cream cheese instead. The piece I received was very stale, almost to the point of being able to use it as a weapon. Additionally, I ordered a frozen coffee without sugar but the barista was unable to make it correctly after three attempts (since there was no sugar option available).

Dreadful service and painfully slow. It took 20 minutes to place an order and another 20 minutes just to receive a refund. I will not be returning!

Just another disappointment with food service on the Cape. DD doesn't have sufficient staff turning what should be a 5 min stop at DD into 15+ minutes. 15 min for bacon, egg, and cheese bagel is unacceptable. Mobile ordering is killing business. They are processing online orders before people standing in line. Visitors come to the Cape for vacation and add to local economy. I for one will NOT be leaving for prepared food moving forward.

Another awful experience at this particular Dunkin Donuts. My son picked up Snackin Bacon for my husband and I both were undercooked. Basically it was inedible and a waste of money. While this particular Dunkin Donuts is located right near our house in Harwich Port we typically go out of our way to the one on Route 124 in Harwich because the service and wait time, plus the fact that they can’t fully cook something or make things correct, are ridiculous at the Harwich Port location. I would highly recommend heading over to the Dunkin Donuts on Route 124 instead of wasting time or money at the one located in Post Office Square, Harwich Port.

This establishment is never open! Terrible. Avoid at all costs.