The Terrace At Laura Ashley The Manor Elstree

This is by far the worst afternoon tea I have experienced. So embarrassing as I took my friend as a birthday treat. Should have realised when the place was empty that something was wrong. When the food came it was so disappointing 8 finger sandwiches, 4 on very average brown sliced bread and 4 on very cheap sliced white bread. You can get so many nice sliced loaves these days surely they could have done better. The scones were very nice but the strawberry jam was again pretty rubbish. As for the cakes well two macaroons were average, two sponge things which had obviously come out of the freezer which I didn’t even try but my friend wasn’t impressed, two small cup cakes which we didn’t touch and two bite sized bits of brownie which we didn’t touch. We did complain when the lovely waitress asked if everything was ok, she was clearly embarrassed and even asked if I was happy to pay the service charge when I paid. She didn’t charge for our second glass of Prosecco which was actually very nice and said she would pass our complaint on.

This now seems just to be called The Manor , and there was no bar food menu and only a limited lunchtime menu when we went mid-week. However we had a pleasant meal on the terrace.

The place is beautiful, the portion was just small, very expensive and really not tasty, The waiter friendly but not really professional.

Wasn't hugely impressed. They put people on a table right next to us who appeared to be eavesdropping our conversation. There were plenty of other tables. Apart from scones which were OK, the rest of food was not great! White bread sandwiches and sickly cakes. Mot recommending!

Firstly after spending a week planning a surprise party with them, we arrived early as planned to find they didn’t even have the booking? How this is possible considering we spent a week planning with them is unbelievable. Anyway, arrive and they had no booking, the waiter in charge of the restaurant (long hair, scruffy, rude) literally laughed in our face. Food is below par and overpriced, service is the worse I’ve ever had and all in all I would avoid at all costs. Hotel is tired, dated, terribly run. Restaurant is terrible quality and staff are the most appealing I’ve ever experienced.