Taco Bell - Hickory

My order has never been wrong.. Drive thru staff always friendly.. They take time to talk and joke around while getting your order ready in a timely manner.. Springs Rd location, Keep up the good work!!

They sell tacos. they are not selling bells. this place has the Beat-Tac if nowhere else is open. large customer service as long as they enjoy rude youthful that they ignore and the window in the middle of the request of the food they actually ordered. bells would be good to give them a ring about the lack of hospitality.

Service is horrible. I’ve been in line for about 20 minutes waiting for my food, the workers are talking/having long conversations while I’m waiting on my food. I definitely think they could do SO MUCH better that this. Almost all of their staff are young, and unprofessional.

Late night taco run, drive thru only was open. And it took FOREVER to get through line. More than half of the cars simply left.Food was taco bell, so ok.

Placed a mobile order.Got there.Got told they were outta Nacho Fries, which is completely understandable, but then got told they would only swap the order of Nacho Fries for either chips and cheese or Cinnamon Twists, even though every item on the order had an additional .70 charge for adding nacho fries into them. They said they wouldn 't refund the items with nacho fries added, and I 'd either have to take the loss, or go on the app and cancel the order and re-order entirely, THEN instead of just taking my new order I would have to circle back through because "a line has formed "I understand not having an item in stock, but for me to use the mobile app and then show up to the restaurant and have the entire order have to be cancelled not only entirely undermines the point of the app, but also was a complete and utter waste of my time and gas money.It 's not even that this was really that big of a deal, but with the economy as bad as it is and as expensive as Taco Bell is nowadays, it 's literally not worth it anymore, especially with inconveniences like this.Will not be spending anymore money with Taco Bell, or any of the other Yum! Owned brands.