Dunkin' - Hinsdale

Fast, accurate, sweet group of folks running this one. The owner of this one should at least allow them to accept tips.

I preordered on the app, did my grocery shopping. Afterwards I waited near the mobile pick up station I saw my receipt there with my order, I figured they were just behind or short staffed. People were ordering and getting their coffee very quick, then after about 10-12 minutes of just standing there (being considerate that they might be short staffed) I asked one of the employees if they were still working on my order and he told me that they were “out of cold brew” he seemed very careless and annoyed, I asked to get a refund and while looking away he responded that I needed to call. A much younger gentleman who appeared he had just come back from break was a lot more attentive and helpful than the other two employees, he offered to make something similar, or to keep the receipt and claim it another time I returned to Walmart, but at this point i just wanted to leave. I was very upset because the other two employees had seen me grab my receipt and wait there for about 10 minutes. None of them approached me or asked me if I was waiting for something. These two employees have very poor work ethic and poor customer service, the way they communicate with customers is the worst that I’ve seen and experienced, they make no eye contact and are extremely unapproachable. This was my second time giving Dunkin’ a chance, both times I had bad experiences but this one was by far the worst, never again.

Pricey but good Service: Take out Meal type: Other Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5

Although I love how I'm always served in this place, I was told for the very first time in my life,sorry we aren't allowed to receive tips, such a shame 1 to 2 workers hustling and not allowed to receive tips.I bet any extra money in the registers the owners keep.

Explorer coffee is nice. It's in walmart. Only downside