Simply Better Thai - Hope Mills

I paid for my food and it never came. I waited for 2 hours in hope and optimistically that they would call my order. So now I am out $30 and never got my food. Because I kept approaching the counter people got mad. The worker at the front desk got upset as in very stressed, I asked what was wrong and consoled. Then, a few people came up and told me I was aggravating the situation when all I was doing was seeing a woman in tears and trying to help. Never got my food and paid this place $30 for literally nothing.

I ordered thru Grubhub and after waiting 40 minutes I get a notification that they refuse to serve my neighborhood due to safety concerns. I live in Tremor idiots. Seriously, dangerous neighborhood where the homes start at around 350k?