Chipotle Mexican Grill - Hopkins

How does a restaurant get so filthy at opening time on a Sunday. Not only was the dining room in a state of uncleanliness, (food on the benches, floor, and tables. The entrance doors were enough to turn some away). Again, this should be the time a restaurant is at it?s #1 for a health inspection. Are there standards anymore? Watching the food prep employees slide the bowls along a filthy table covered in dropped condiments. They didn?t have common sense to wipe the table down. The worst is seeing the cook on the grill continuously eating meat looking around to see if anyone caught him. I noticed 5 times of him test tasting, in my 15 minutes in line. And the attitude??. Some restaurants really do a great job of welcoming customers to their restaurant. As we all know, excellent workers are scarce, but this you could tell was different not one employee wanted to be at work. You would think with the great wages, something would change. Just totally lack of motivation. This is a wonderful location, and yes, people are still enjoying the food (I think). But, hearing the comments while in line sitting really caused me to write. This may possibly the the next virus Chipotle Covid. Definitely need the county health inspectors to get involved. Will never eat at this location again.

Worst Chipotle of all time. They never have people staffed. They never answer the phone, they never have online orders ready, they never have food on the line. Here is a picture of their line, and order's waiting to be made, quick question where's the Restaurateur focus? Never going to happen for this location, they will be lucky if they are still open in 2022.

Issue 1: they are not open for walk ins and force you to order online Issue 2: and coz of issue 1, they wont prepare in front of you. Issue 3: they cant prepare it right. Labels and bowls have completely different ingredients. Total incompetence

The young woman working the line by herself did an excellent job, even handling payments. I noticed other employees wandering around in the back, but none came to assist her. This lack of support seems to be a recurring issue at Chipotle locations, but I must say that the food here is better than at others I’ve visited.

I highly recommend avoiding this restaurant. A group of at least six of us ordered through the app and ended up waiting an additional 30 to 40 minutes. Our orders were mixed up, some weren’t prepared at all, and they ran out of several ingredients without informing customers, apparently hoping we wouldn’t notice. When I finally received my order at 6:40 p.m., which should have been ready around 6:10 p.m., I took it home only to discover that it was not only cold but also completely incorrect (the only item that was right was the chips). I will definitely go out of my way to steer clear of this location in the future.