Foubert - HOUNSLOW

My friends and I went for a quick lunch and right from the start we received horrible customer service. No greetings and when we asked a question they would seem like we were bothering them. The food was below average. Nothing special at all and way over priced. The old lady at the front is so miserable and rude. I can't believe this place has got good reviews. Stay away at all costs!!

Unfortunately the older lady behind the counter was unfriendly and rude when we asked questions about the food choices for our two year old grandchild. The sausage was burnt and the toast came late. However the girl who served us was pleasant.

I had phoned and booked a double room a month in advance and decided to call and double check the evening before. They assured me that the room was mine and ready for the next evening. When my partner and I arrived, they very rudely informed us they had given the room to someone else (despite telling me it was mine last night) and told us we had to go and stay somewhere else. Nowhere had any rooms and we were absolutely stuffed. 0/10. Do not book here if you want a reliable room.

It was really hot so I brought friends here and for the first time I came across a queue outside. We all had double cones, I had amaretto and wild cherry. The ice cream is amazing quality and very reasonably priced.

Been around a long time and the old ice cream machine still works, so does the cash machine, even by chiswick standards not great value. Time to sell up guys and modernise.