Kfc - Houston

As I savored my chicken sandwich with my only companion, Colonel Sanders, I observed how the employees handled their interactions with customers. A man walked in and demanded the food he had been promised over the phone. When the cashier asked for the name of the employee he spoke to, the man replied that he didn’t know—definitely a red flag. The cashier remained polite and explained that they couldn’t fulfill the order without some proof. This only made the man more aggressive, and he started to call a company hotline, causing quite a scene. Shortly after, another customer joined in, creating further disruption. The staff truly have a lot to manage, but I couldn't help but enjoy the unfolding drama while I took another bite of my sandwich. Thank you, KFC, and a special shout-out to the employees who put in the effort every day.