Starbucks - Houston

Bad service, i ordered 2 drink and 2 croissant and would like to have redeem for my drink, however they just made one drink and 2 crossant without telling me she got only 1 drink, I have been waiting for 20 mins and they said no more drink for my order and ask me to go order again for second drink, ok I go order again and notice that they didn’t redeem thats why i asked them to redeem for my drink but they said they redeem for butter croissant already that I didnt even ask for redeem for bakery item, and the attitude of barista was really bad. Never come again. Really bad service I have ever seen.

At first there was only two people working in front. And they where busy but trying to make it happen. Than two more came out and one of them kept going to the back. The other was just rude. Spilling milk on the floor. Throwing the spoon for the chocolate chips. She just has a serious attitude problem. I've been to this location and she seems to always have a bad attitude.

It 's been probably a year since I 've gone to this location. In that time, things here have changed. I 'd always received great service staff has always been friendly in the past. This time, it was about 1pm, the barista seemed put out when I walked up to counter. She took my order just a small coffee my money, then, instead of getting my coffee at that point, she began closing out her register, removing the drawer talking to drive thru barista. Took 5+ minutes while I stood waiting to finally get the coffee. No thank you, just sat the drink in front of me. Another change, you have to ask for suger cream. She wasn 't happy I returned to counter to ask for them. I think I 'll pass on this location since I see other reviews mentioning similar experiences.

My recent adventure at the local Starbucks proved to be quite a whirlwind. While the customer service exceeded expectations, there were some cleanliness quirks and a surprising bout of lobby entertainment that left me with mixed feelings.First and foremost, the service provided by the Starbucks staff was truly exceptional. They were attentive, friendly, and demonstrated a genuine passion for their craft. Their dedication added a spark of delight to my visit.However, there were cleanliness quirks that couldn't be overlooked. The tables seemed to have missed a thorough cleaning, with noticeable spots and stains, dampening the overall ambiance. It was a slight detraction from an otherwise enjoyable experience.Now, let's address the unexpected turn of events. Imagine my surprise when what appeared to be Starbucks employees started playing a video out loud in the middle of the lobby. While it added a unique element to the atmosphere, it also created a distraction that disrupted the calm environment one would typically associate with a coffee shop visit.In summary, the exceptional service provided by the Starbucks staff shone through, despite the cleanliness quirks and the surprising lobby entertainment. Paying closer attention to cleanliness and ensuring a more peaceful environment would greatly enhance the overall experience. With these adjustments, this Starbucks has the potential to offer a consistently delightful visit for customers.

There 's one employee here who is always rude. While I was ordering, she wasn 't paying attention (never looked at me, kept looking to the side, asked me to repeat my order twice. It was only 1 drink. When I got my drink, it was wrong. I asked if I could have milk to put in it, and she sneered and said normally you 're suppose to ask for that when you order ... I did.