Matsu Japanese Steak House Sushi

The staff and chef were very friendly and the food was excellent. We had a wonderful time.

Very bad service. The cashier/hostess was extremely rude to me when I asked for a breakdown of charges on my take-out. She charged me a different price than what was published, added an extra $0.75. The terrible service left a bitter taste in my mouth.... avoid this place. This really isn't Japanese food. The prices are sky-high, including Coke. There's too many wonderful Japanese steakhouses in beach area (Chizu, Ichiban) to put yourself through this. Would not return for round 2.

The food was horrible and tasted like it was 3 days old. Over priced food, the service was slow and unprofessional and unfriendly. Horrible food (both sushi and grill , crappy environment (sushi bar, grill table, restroom... , the restroom no tissue, soap, snippy wait staff. Nothing Japanese about the place only the name. My girl friend nearly fainted when the tempura dish came complete with a dead spider in it, the manager wouldn’t even give us our money back. I've had a better meal at Publix. Matsu is a worst Japanese restaurant in Jacksonville area. Was this review helpful to you?