World Bean - Jamaica

On 2/1/22 from gate c66, term 5 in jfk airport. world beans the gourkuma tee was fantastic. the croissant great. but better was the service of lawren and their 2 employees. So I was on the handy busy- my wife ordered without asking- lawren noticed and confirmed with me -super glad she asked. my wife ordered wrong and the workers used good sence by asking. I changed to what I wanted, and the workers knew what was quickly committed and I was super happy.

Customer service is not great. They 're very slow, seemingly occupied doing other things. I waited in line over 20 minutes. I ordered an iced tea and a croissant. I was told, We don 't sell iced tea. I pointed out that it 's prominently displayed on every sign. She shrugged. I just looked at her (I think I was expecting some sort of acknowledgement of the misrepresentation... nope). On a positive note, the croissant was fresh.Note to management: you may want to create signs that advertise items you actually sell.

The cheese danish was pretty good (tasted surprisingly fresh), just the cashier that was helping me didn’t know what any of the baked goods on display were and had to ask her coworker. The coworker that knew what the baked goods were was nice, the one checking me out acted like it was exhausting that I had to ask… even though she herself didn’t know. The line did not move fast.I got a packaged chai protein smoothie as well from the fridge, can’t remember the brand but it was really good for a commercially made smoothie. In general I was impressed with the selection of packaged snacks here, but of course it’s airport prices.

Very bad and burned coffee. The pastries are very low quality. I’d expect a better service and higher quality products for 2 18-dollar coffees.Unfortunately, there aren’t many options in JFK.

2 cashiers on their cell phones. We waited 2 minutes and I finally had to say hi. They were not quick to stop and help us. We finally told them we wanted a Cappachino. She looked at the trainee and said she will get you and went back on her phone. A third employee walks over with food and another customer and steps in front of us and proceeds to check her out. No one said a word. We turned and left with nothing and were still ignored. Welcome to NYC right?