Jefferson's - Joplin

I really like this place. The food is good and doesn't break the bank. I have a family of 6 and we all like it. I would definitely recommend giving it a shot!

In the area vacationing and stopped in. We were seated, but no server would wait on us. Nearly 20 minutes go by. I asked a server if she knew who our waitress was and she said one minute. She never returned.We were looking for a different place to go on maps. About that time, the bar tender came over and apologized. Took our order. Was very apologetic.Food was out in record time. She again apologized and comped our whole meal.That was a very kind thing that doesn 't happen often.As far as the food, it was really good, especially after a long day of driving.

We have previously enjoyed Jeffersons, but the last several times have been pretty disappointed in the service. It is located on the north side of Joplin, next to the mall and Khols. It is decorated like a sports bar but also has an indoor and outdoor seating area apart from the bar. There are a few arcade games, but nothing super interesting. The food is usually pretty good, but the service has not been amazing lately.

There is a breakdown in service. When you’re seated, a game of “not it” ensues based on the very few, clearly undertrained and overworked servers. What is truly concerning, is that our server particularly did not meet professional standards, and the team there were in “let her burn” mode. Essentially, it was obvious to me that the rest of the wait staff had had enough of my server inability, to the point where they wouldn’t help her, essentially guaranteeing my poor experience. This isn’t a wait staff issue, this is poor management and the long term effects of not wanting to terminate bad employees that ruin team synergy. You as a customer are simply in the crossfire.

FALSE ADVERTISING! They were having a special prices for their anniversary. meal total was no where close to these prices listed and yes I got what was supposable on the $1 price. Did not get told there would be any up charges or different prices than listed. Waitress was no where in sight and had to keep asking other employees to go find her. When talking to the manager about it. He did not make it right! He went to the tip and basically threw a few bucks at me. I even added up every charge on the receipt and it didn't add up to the total even with the taxes.I DO NOT RECOMMEND TO EVER GO THERE AGAIN.