Mcdonald's - Kailua-Kona

I had my fair share of fine restaurants, but that takes the cake. I don't know if it's because I starved, but the quality was immaculate, the tomats on this quarter pounder were so fresh. sauce was so evenly distributed that there was no dry bite. boiled to perfection, felt like I was eating out of a commercial. absolutely beautiful.

Absolutely terrible. curbside and inside closed at 20:00 o'clock. drive thru limited to a track. Literally in the line on the road threw almost an hour. completely and completely unprepared, underoccupied and inefficient. never again

Upon arriving at the restaurant, it was clear that the staff at the cash register were not properly trained in communication. My order was mixed up when I entered, creating a chaotic scene at the reception area.

McDonald's is typically consistent no matter where you go in America, but this particular location closes at 9:30 PM, which is an odd time to close. They stop offering curb-side pickup at 8:00 PM, which is confusing. I arrived at exactly 8:00 PM and once again, curb-side pickup was not available (I had used the app). I went to the door, which was locked as usual, and the woman working completely ignored my frustration. I waited there for almost 15 minutes, knocking on the door 2 or 3 times. I finally decided to take my money and business elsewhere. It's a disappointment, McDonald's!

Google maps says open at 6 am. The workers just got in to work just 4 minutes before opening. 20 minutes passed from open time and drive thru is not open and dining room is closed. When do they really open???