T4 - Keizer

Great bubble tea! Friendly service. Highly recommendVegetarian options: Soymilk option for the bubble teaDietary restrictions: Soy milk available instead of dairyParking: Lots of parkingKid-friendliness: Snacks and drinks for kids availableWheelchair accessibility: Yes

Tea is always great, but it took probably 5-10 minutes for any cashier to even talk to my partner and I. Something was wrong with their system, I guess, but the cashier was pointedly not looking at us, communicating with us, nothing. At one point, all three employees left the front area and went to the back. When they came back, after another few minutes of awkward silence, they finally took our order. My partner wanted the large tapioca pearls, and we were told they were out. No problem, they had the small pearls available. We paid, and our friend ordered separately. She was somehow miraculously able to get large pearls in her tea. No manager seemed to be present. May not be coming back ever to this location, there’s better boba places in downtown Salem that don’t offer such awful customer service.

As busy as they were on a warm spring day, this crew was cranking out drinks at a inhuman speed. No, they aren't droids. Just really efficient helpful exemplary employees. I go for the boba but someday I'll stay for fried chicken.

As far as tea/boba shops....this one is cute, clean and located well. nService was ok, the girl seemed a bit stand offish and took a wile. She was thorough and presise and that was refreshing. nThere was no one else in the place when we got here. The tea was good and flavors differ greatly. Toro seems a bit mild to me. Was a bit disappointed they couldn 't blend the rose and honey together (have no idea why), she just said no we can 't do that. nGood location and pretty easy to find.

Very good drinks and food but the wait times are brutal, they have one person working on a saturday