Popeyes Louisiana Kitchen - Kent

This Popeyes location is crowded with people who are only there to collect a paycheck. The food is of poor quality and often overcooked. Employees can be seen loitering outside, smoking and chatting with coworkers inside, which is unprofessional. The supervisor needs to pay more attention to this location. The Popeyes app mistakenly shows that this lot is closed, but it is actually open until 10:00 PM. Therefore, mobile orders cannot be placed. It seems like the employees here are not interested in making money and are possibly withholding deals from customers.

The person who took my order on Monday, December 4th at 8pm provided excellent service - they were so kind and friendly! Thank you!

When placing an order for DoorDash pickup, the staff should make sure to read the order carefully. I received my order but did not receive the fries or my 3 drinks. Given the high prices we pay for what used to be good food, we expect our entire order to be correct.

Paid extra to get the family meal with mashed potatoes and Mac and cheese, did not receive them. On a good note the chicken was hot and tasty. Not the first time that Popeyes has failed to get all the food to us. Will not order from them again.

Ordered half spicy and half regular and got all spicy. My poor posterior.