Tim Hortons - Kingston

A bit of a bad experience, although I like this Horton. The girl at the cash register took the order and I stopped existing for her, she forgot about me. The guy from the kitchen (thank you ? asked her who ordered the bagel, because she stood there and just smiled. I had to ask for mine muffin (I ended up getting a different one than I ordered, which was also strange and I had to ask for coffee three times. Eventually I completed my meal after 17 min since I ordered. The girl told me that there was a queue, although there was only one family in front of me who had already eaten their stuff. It 's true that the girl said I 'm sorry to me, but she clearly looked lost in her work. Anyway, I won 't give up, I will continue to come there, maybe she was just having a bad day.

The staff is extremely welcoming and the coffee is consistently made with fresh ingredients.

I went through the drive-thru around 5:45 and attempted to order a wrap, but was informed that the kitchen was closed and they couldn't serve food, which was strange since they close at 8. However, I observed the person in front of me being served a wrap (not in a bag), so I am baffled as to why I was given incorrect information by the staff.

Incredibly slow!10-15min wait the last 3 times for a mobile order of just 1 coffee.Will not go back

I have visited this Tim Hortons close to daily for a month since moving. This is the worst Tim’s you could ever go to, they’re consistently out of daily everyday items, when they’re actually in stock, i’ve found countless human hairs, and other weird substances in my food, the quality of the food is absolutely disgusting and i’d rather feed it to my dog then eat it itself. Go to the one on Highway 15 and avoid this absolute mess as a whole.