Thai Express - Kitchener

Asked for extra-spicy… but I didn’t even get regular spicy.Then I asked them to make it spicy, and they offered spices on the side.How am I supposed to mix them in take-out container ?Then they offered a bowl to mix it in at 30 cents extra.So initially I didn’t get what I paid for, then they asked me to mix it myself, in a bowl that will cost me extra.All this time I did my best not to be rude to them, still, the person mixed it in their cooking pan and re-packed for me with absolute frown on her face.

Friendly and nice service…ordered the same thing I always do (beef pad seew)and they watered down the sauce just before packing it up to take out…got home and it’s soggy and tastelessTotal disappointment!

This location is exceptionally better than the Thai express in stone road mall. Food is great, they use enough sauce for their pad Thai so it’s not dry and portion size seems more generous than the other location too. Staff are all very friendly and atmosphere is beautiful with lots of plants.

Like many other reviews update your business hours!!! Annoying to drive there and then get there and they are closed. Got here at 600pm on Sunday and they are closed.

The menu is cut off so you can't see the names of items. Asked 3 times for cold spring rolls as shown on the menu and I got hot, fried rolls.