Tim Hortons - Kitchener

The staff is nice and the tables are clean. They are keeping extra care in these COVID times by using various health and safety tools like recording dine in customer info and providing table placards for customers to know clean tables.

Coffee was barely warm and must have been the end of the pot as it had a bitter taste and coffee grounds in the cup. My sandwich was missing the turkey. We won't be back. The service wasn't very good.

Worst customer service, employee screwed my order and was smiling with her smug face.. would not recommend to anyone

If you want to go as a customer they are so nice and you will get good service but if you want to go and work there it's worse. i have ever had my bad experience to working there seniors are very rude and yelling at us everytime not everyone can do it fast work they knows they are doing there best even we work hard they don't have any values for their co-workers. They are doing PARTIALITY that I have noticed and I don't like it at all.I can't recommend this place to go work instead of working there, i like to say that wait for some good opportunities.

Cannot seem to find the drive-thru area of this complicated Tim Hortons. Be prepared to pull off the main lot and consult with a map.