Subway - Kuna

Had my daughter go and get some sandwiches from our local Subway in kuna and wanted to order the oven roasted Turkey and a BLT and also wanted to use the coupon that they sent us in the mail. And you made my daughter cry the way she was treated by the manager.Apparently they no longer have either sandwiches which both are listed and wouldn’t except the coupon. The manager was a complete jerk to her he made the sandwiches as a special order and with attitude! The people waiting behind left once they seen how my daughter was treated. The two young men working were on her side also as clearly it’s on the menu and listed as a local favorite. I did go and return the sandwiches and the manager had already left. The two young men acted like professionals and agreed the manager was out of line. Needless to say Jersey Mike was our next move and they will be our permanent place.

For the second time this location informed me that they had no bread at a sandwich shop!! The girl seemed completely unconcerned that they had no food basically to serve!! And we visited at 3 in the afternoon!!

It takes 2 seconds to say, welcome to Subway, I 'm going to finish up with these orders and I 'll be right with you. But no, the young man behind the counter didn 't even acknowledge us for several minutes, so we bounced and went next door for Mexican.

It is below understaffed at almost any given time of day. Today it was 1 person to handle the lunch rush as well as online orders which made for 1 hour ordeal which normally should be 20-25 minutes this is including the drive to and from. The line was out the door and he said he had atleast 2 hours before help showed up. This has been an on going issue with the kuna store and is harassment to the employee who has to work in such an environment. Management isn't doing their job and is causing the store to loose thousands of dollars a week. As people don't have hours to wait for their lunch.

RAZOR BLADE IN SANDWICH! Kuna residents beware! My daughter and her boyfriend just grabbed lunch at this location today 2/18/24. They brought their sandwiches home to my house to eat. Once they opened up their sandwiches there was a RAZOR BLADE in one of the sandwiches!!! I called and asked to speak with the manager who was not present. The manager of this location called me back and he did not seem concerned of the seriousness of this situation. He offered to talk with his employees so that this does not happen again I cannot even imagine if this RAZOR BLADE would have been ingested. This could have been an emergency room visit or even worse. I have reached out to Subway Cooperate as well. NO RESPONSE FROM THEM. DO NOT EAT HERE! THE MANAGER OF THIS LOCATION DOES NOT TAKE SITUTAIONS LIKE THIS SERIOUSLY. Makes me wonder if there is proper training in place. Sanitation? I can 't even give this 1 star. Will never be purchasing food here ever again. I hope the manager is held responsible for this.