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Contribuisci feedbackI don't get why people love this place, you walk in and it looks closed and abandoned. Chairs everywhere, none of the tables are clean, gotta clean your own table. For a place that charges as much as they do for such small food item you would think it would be a little nicer. The food is fine but again vastly overpriced for what it is. The system to get your food with a pager doesn't work when there are no pagers and your food sits in the window growing cold because no one can call out your name like they say they will when there are no pagers.
I I have been vegetarian from an early age and always get the baja bowl at Panera. This time, I had eaten almost one third on my meal when I came across 3 or 4 pieces of chicken. Chicken costs extra to add and was not on my receipt. My meal should not have contained chicken, and it is strange that the chicken was buried at the bottom of the bowl. I took my plate and showed it to a staff member who said that they would make a new one. A replacement was brought out in less than 2 minutes, and it looked as though they had just removed the chicken and sprinkled on some fresh toppings. No one ever apologized. I didn't want to eat it. I won't return to a Panera again as a result of the experience.
I grade coffee shops in three directions…First the quality and flavor of the coffee drink I order.Secondly service and comfort and ease of that interaction.Thirdly, the ambiance or vibe of seating area…The coffee wasn’t goodService was okCoffee shop/restaurant has comfortably energy.Bear claw was good ??Located in upscale mall settingNot returningParking: Plenty of parking in mall parking lotKid-friendliness: Totally Kid Friendly ??
I used to love this place.. Very expensive. Dirty bathrooms. What is it w restaurants now w dirty bathrooms. Unacceptable. I'm fed up w high cost of going out to eat and bad service, lazy employees, dirty facilities. I ordered a small Mac n cheese to go and they only filled the cup half way. I paid over 7 bucks for two bites of food. Everything is a rip off. Time to eat at home only.
Good food, nice environment, and working Wi-Fi (using it right now). Feel comfortable here.Parking: In a busy shopping center. Parking can be challenging to find at times.