Wendy's - Lake Charles

I work as a delivery person for DoorDash, and every time I visit this restaurant, there's an issue. One night, I noticed someone inside, but they had no orders, and the doors were closed. They didn’t respond when I knocked on the window. Today, I waited in the lobby for 10 minutes without any assistance until a staff member finally came to inform me and another customer that the lobby was closed and we needed to go through the drive-thru.

The restaurant lacks sufficient lighting in the evening when the sun sets. The service was extremely slow, and overall, it was a disappointing experience.

I've ordered from this restaurant around 20 times, and each time they manage to get my order completely wrong. It's frustrating that the manager doesn't even seem to know how to make the sandwiches correctly. It's ridiculous that they consistently fail to fulfill orders as requested; it's almost guaranteed that something will be wrong.

That is the most rude, racist almost food restaurant I've ever been. they also gave me a lot of salt on my child's meal. I do not expect much of almost food, but a lot of salt on my sons eat because I know is not called for. only a waste of time and money

The worst service. I’ve avoided them for years despite location. About every 6 mos I try again and it’s so bad. Service is horrible, food burnt, order always wrong.