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Contribuisci feedbackIf I could give a zero for service I would. I sat at the bar…waited at least 30 minutes to order…the food took so long and honestly, it wasn’t worth the wait. Also, there was ‘something’ in the dip I received with the chips the waitress tried to convince me it wasn’t what I thought. I won’t go back!
Thank god they brought back the roasted salsa because the new salsa tasted like store baught salsa! I was shocked to find out that the took away most of the bar staples like the Julio’s Gold and the street tacos and the fajitas just don’t taste the same.And what’s up with the playlist? The lack of authenticity to play Latin Tex mex music in a Tex mex establishment is a disappointment!
The service wasn’t great. The food took a long time to come out. Once I got the food I could tell it had been sitting. I could have just went to Chipotle and would have had a better food experience. The food runner also forgot to mention that the plate was a million degrees Fahrenheit!
Worst experience at an Uncle Julio 's ever. Having lived in Dallas, I 've been to Uncle Julio 's locations in several cities. The one here in Woodbridge needs to learn a few things. I 've been here about five times and each time, as a single person, they try to seat me in the bar. I 've stopped drinking and I don 't like sitting in the bars so they always roll their eyes when I want to sit in the dining room. Tonight I got my seat in an empty dining room. It was 5:45 and they didn 't have many diners yet. Seven people walked by me over span of 10 minutes and not one of them asked me if I 'd like a drink or offered me water. They were off doing whatever they 're doing with other empty tables., getting ready for dinner and not one person spoke to me. Finally a manager saw me around the pillar and walked around and asked if I was being served. I told him I was completely invisible because nobody saw me or spoke to me. They bumped my chair walking by but they didn 't even acknowledge my presence.The waiter who was serving me finally came over and was very kind and brought me my drink. Got me some chips and salsa. He took my order and checked on me over the next 20 minutes. He kept dropping by and said, don 't you have your food yet? .Finally, he went back and checked in the kitchen and they had forgotten to make my order. The place by now only had three tables and a few patrons in the bar. This was not a rush, this was not even a normal dinner. This was a very light evening.So my food finally shows up about 10 minutes later. I still feel completely invisible and humiliated because of the way I 've been treated.As I 'm eating, I had asked the server to bring my check so I could just get out because I was just tired of waiting. A second manager walked up and tried to talk to me at the end of the meal and I was done. I paid my bill and walked out the door. It 's an utterly frustrating and humiliating way to treat people.
Another bad review for Uncle Julio's of Woodbridge, this time for in restaurant dining.I arrived to have dinner with my wife approximately 8:30pm and it looked like there was large party (20 or so people) waiting to be seated. Eventually left after waiting forever and never got the chance to even speak with a host.For over 15min I waited to speak with the host but she was never at the front desk. I think she was helping set up the table for the large party but she left the front desk completely unattended. Only 1 host on a Friday night? That's crazy.This was a complete joke, I get that the hosts will help set up and clean tables, but it was a busy Friday night with seemingly only 1 host on duty who wasn't even at her post. I eventually left without even being able to talk to anyone.FYI I did see a man who appeared to be the front of the house manager, but he was talking with a server and didn't seem to bothered by the unattended host desk nor did he make any effort to greet me or any of the other guests waiting.I don't know what it is about this location, but whether it's for takeaway or in restaurant dinning, it really doesn't seem like this restaurant prioritizes the customer at all. I had given up ordering take away at this location, now I'll be giving up on dinning in.Absolutely the worst Julio's restaurant I've ever been.