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Contribuisci feedbackService: Take out Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Gyro, French Dip, Roast Beef
For the second time recently we waited 30 plus minutes for food, first time fish strips were good, fries barely warm when we fianatgot our order. Tonight, when multiple parties had received their order, who ordered after us, and my husband standing there trying to get someone's attention, we find out that they had oversold the classic Cheese steak sandwiches, oops and then oops again, erased our order without filling it and gave our sandwich to the family two orders after us. Decided to get a refund rather than wait for them to get us food.. While the on duty manager (Taytum) was doing the refund I made a comment about how bad they have slipped recently and he whined about how he was the only Manager there. I have worked there in the past and it was nothing for 1 Manager and 4 other people to run the place, have 3 buses one right after the other and get everything order ready and served hot. So done with the whining!
Ordered online, went thru drive thru to pick up, was told we'd have to come in to not hold up the drive thru, no one came thru the drivethru the whole time I was waiting for my food. When I came in the girl in the front was complaining about a customer very loudly. They were out of ice, were going to only give me 4 out of my 5 drinks, when I told her I had 5, she opened the lids and smelled the drinks to see what was there! Curly fries were way over cooked and old. Definitely the worst fast food restaurant I've ever been to!
Ordered online at 6pm .. went to drive through for it to say closed.. I drove up to the window where multiple employees ignored me. i called the stores phone, only for them to laugh ignoring it ring.. I finally got someone's attention and he was so rude saying they closed over an hour ago. I asked how to get a refund and he said they're not responsible for online orders or Doordash refunds.... I'd give zero stars if I could Food: 1
Disappointed, the only Arby's in the entire region and it closes at 7 pm all because of lazy people Service: 1