Zizzi Lincoln

Do not visit this restaurant. It is a complete rip-off. The drinks are overpriced and the toppings on the rustic pizzas are underwhelming and not generous for the price of £17.00 each. The servers completely ignored us, even though we were seated right next to the counter. Overall, it was a terrible experience and I would never recommend going there.

We were greeted promptly upon arrival at the restaurant, where the server inquired about any allergies we may have. When I mentioned a cucumber allergy, I was informed that I couldn't receive the complimentary nibbles due to uncertainty about their ingredients. Unfortunately, this meant my wife and daughter missed out. Despite selecting our courses, sides, and drinks totaling over £80, we felt ignored as we waited for service. Both the male and female servers repeatedly walked past us without acknowledging our presence. After waiting for an extended period, we decided to leave, hoping for a last-minute offer of assistance that never came. Disappointed by the lack of attention, we chose to dine elsewhere. Zizzi, you have lost a loyal customer in us.

Not busy on an early Weds eve, but on confirming an allergy (gluten), we were presented with an allergy folder rather than a bespoke menu. This is unacceptable for a major chain, so we left.

We have visited this restaurant many times before and always had an enjoyable time. However, I do not know what has happened, but this restaurant has really gone downhill. Looking at other reviews many have expressed the same opinion. The staff are very friendly, however we were seated at a dirty table, with food still on the seat, and dirty napkins and food on the floor. This was not a good start. We waited ages for our order to be taken, (we noticed other guests waited ages as well) and it took a long time for the starters to arrive. The restaurant was not particularly busy either. We then had to ask for cutlery for the table. I witnessed a big party asking for cutlery too, and the staff member just plonked them by one guest and they had to hand them out to the other guests themselves. Granted we are not in a fine dining restaurant, but what happened to general restaurant etiquette. No one asked if everything was ok with our starters Our mains then arrived, when our starter plates were still yet to be cleared. The toilets were dirty and looked like they had not been checked for sometime. There were a lot of staff members busy doing nothing. The food we had was served piping hot, but the lack of cleanliness and service really let this restaurant down.

Lovely meal and charming service from Sophia. Very enjoyable experience and would highly recommend. We had lasagne and the ravioli and both were spot on.