Village Pizza - Liverpool

Half way threw eating my pizza i found a black hair welded into the pizza , phones up and the man claimed that there is noone that works there with black hair! So tried to call me a lair basically and then told me to come down to the chippy over the hair ! Terrible customer attitude disgusting!

Ordered food through JustEat and asked to deliver after a while. Payment was taken but no confirmation email came through. Later when I enquired a few minutes before it was supposed to be delivered, I was told that they had not started cooking my order and it may be delayed a bit. I politely asked them to cancel it and though it was in part because they haven't yet started cooking, I told them I do not want it as I thought it would be quicker now to just grab a sandwich from nearby and since they have not started cooking it will not make any difference to them. I do not know which part Village did not understand and kept on arguing that I cannot cancel my order even though I admitted it has nothing to do with the delay but I have the right to cancel if they have not even started making my order. After a while the guy on the other end became threatening and refused to return my money. I tried persuading for a while but then I gave up and called just eat who eventually did refund my money and said Village accepted what happened and I was within my rights to ask a return. Duh !!! could have said the same thing to me. JustEat said they have no mechanism to lodge a complain against eateries. It happened a while ago (02/10/2018) but I remembered it now when I was talkng to another friend who did not have a good experience either. Thought to share it rather than let it pass.

You never get what you order. I ordered the Village special kebab, come with no fries and this was the 2nd time. Nasty rude man just said were busy you will get them later and put phone down on me, they never did come. Cheap s..t meat. Stay far away from S..t Hole.

Ordered house special pizza Large chicken kebab, Pizza fine, look at pictures Kebab never seen anything like it even for normal Kebab, they came with another Kebab P*ss take covered with loads lettuce nothing else… Kebab I have had from any where else has chicken with lettuce, tomato, onions and cucumber. PLEASE Look at Pics

Visited here for a quick take away and found that it had new owners. Prices have increased and the food is very poor. Will not go again and advise to avoid if possible if you do not want to be left disappointed. Doner meet resembles to cooked cardboard.